Service Technician - North America
Do you want to join a growing organization that provides industry leading lighting products to the world's best image creators? Do you want to be a key player in our aftercare team? Apply today and join an innovative organization where your initiatives are embraced and encouraged!
At Profoto North America, located in Florham Park, NJ, we focus on enabling personal growth and career development through hands-on learning, seamless team collaboration, while delivering high quality service.
What we are looking for
Profoto North America is now looking for an experienced hands-on technician to service high voltage electronics. This is a full-time, in-house position that reports directly to our National Service Manager .
Key responsibilities
We are searching for a service professional with practical technological knowledge and experience. Main area of responsibilities are:
- Evaluate and repair Profoto lighting products in an efficient manner
- Contact end users and dealers via phone or email, with estimates
- Assist internal staff and customers with technical and service related inquires
- Assist and train potential third party service station technicians
- Assist in the managing of parts inventory
- Process partner repair center parts order and invoicing
- Assist in monthly/yearly inventory as needed
Requirements
For this role, it is essential to have:
- 3-5 years of hands-on experience in high voltage electronic repairs
- The ability to read and understand service manuals and schematics
- Experience in independently managing assigned tasks and responsibilities
- Experience with Microsoft Office (Excel, Word)
Your profile
To be successful in this role, you should be ambitious and have a proven ability to provide a high level of service. It is also important that you have:
- Attention to detail and accuracy
- Excellent written and verbal communication skills
- Motivation to work as a positive team member
- Self-driven
- Interest in photography, or experience, is beneficial
Want to join Profoto – The Light Shaping Company?
If you feel you have what it takes to become Profoto's Service Technician, please apply with your Resume or CV. This recruitment process includes an on-line ability test and an online and in-person interviews. Interviews will take place on a continuous basis, so apply today!
What we offer
Competitive salary based on experience, complete benefit package including medical, dental, vision, 401k, paid vacation & holidays.
Innovation has secured our position as the leading choice for the world's best photographers. So, our culture is creative, entrepreneurial, forward thinking and agile. That's why we're looking for the very best and the very brightest to help make us better.
- Department
- Profoto North America
- Locations
- New Jersey

New Jersey
What we offer
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Strong career development
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Continuous change
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Challenging fast-paced environment
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Smart & passionate colleagues
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International opportunities
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Work life balance
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Customer focused world-class company
Behind the scenes at Profoto
At Profoto we have high standards and only hire the best. We invest heavily in the development of our people to ensure we are an employer of choice for those who value professional development and continuous challenges.
About Profoto
50 years ago, our founders Conny Dufgran and Eckhard Heine resolved to make the very best flash for the very best photographers, and they succeeded. That’s a standard that we don’t only aim to maintain but to surpass.
Service Technician - North America
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