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Quality Lead (Products)

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Do you enjoy working in a fast-growing company that provides world-class products to the world’s best image creators? Do you enjoy working cross-functionally in an innovative environment with exciting products? 

Quality is central to Profoto’s brand and is a top strategic focus area. Ensuring that we work systematically with root cause analyses and that we lead quality problems from the field all the way to corrective action is key for our success. We are growing our quality team and are now looking for a Quality Engineer to join our head office in Stockholm and will report to the Global Quality manager, within Operations and Quality department.  

What we are looking for

We want to strengthen our quality team when it comes to our Claim Management and root cause analysis process. In this role, you will support customer problem resolution and implementation of corrective actions. This position gives you the chance to think holistically and structurally, but also to “get your hands dirty” and be operationally active in driving cases forward.  

Key responsibilities

Take lead on managing customer claims and drive root cause analysis

o   Lead operational and administrative work of claim management
o   Act as project manager for root cause analysis activities
o   Coordinate resources cross-functionally and ensure Profoto’s process is followed
o   Report the progress in relevant forums and form

Lead the development and implementation of Profoto’s root cause analysis process
o   Lead development of Profoto’s root cause analysis process and related tools
o   Identify competence development needs
o   Support with developing and executing training to implement the process
 

  • Support KPI development, follow-up and reporting focusing on quality issues and claims
  • Lead Profoto’s quality history “knowledge base” for product familities and lead feedback loop to new development projects
  • Drive continuous improvement projects to ensure product quality throughout the value chain at Profoto
  • Work cross-functionally with other departments to identify and implement improvement opportunities
  • Support supplier management team with quality assurance activities towards contract manufacturers and suppliers  

Requirements

  • Proven track record in working in quality management and driving root cause analysis and continuous improvement
  • Experienced in-project management, stakeholder management and communication
  • Proven track record in practical problem solving methodologies (e.g. 8D)
  • Good knowledge of Lean, Six Sigma or similar improvement frameworks a plus 
  • Fluent in English and Swedish, spoken and written. 
  • Swedish work permit 
  • University degree (Master degree or higher) in relevant Engineering or business management 

Your profile

You enjoy working in a dynamic, customer-centric and innovative environment. Moreover, you are skilled in influencing the way of work and developing processes as well as working across functions and countries as we have operations in different parts of the world. You like to develop your project management, stakeholder management and problem solving skills. Profoto always strives to deliver world-class quality as it is central to our brand promise!

  • You have great communication skills and ability to being pedagogic about complicated quality concepts
  • You can adjust long-term and short-term thinking and switch between them
  • You enjoy driving your own initiative and manage several stakeholders
  • It is a plus if you have experience from conducting training and workshops

It is a plus if you have experience of working with production environments.   

Want to join Profoto – The Light Shaping Company?

If you feel you have what it takes to become the Quality Engineer, please send an application with your CV, personal letter, and education records from university and high school. If you have any questions, please contact career@profoto.com.

Last day to apply is December 20th 2019. Interviews will take place on a continuous basis, so apply today! 

Or, know someone who would be a perfect fit? Let them know!

Department in HQ

Sundbyberg, Stockholm

Profoto AB
172 65 Sundbyberg Directions career@profoto.com

What we offer

We are committed to growth and we want our people to grow with us. To achieve this we offer an ambitious, high quality and demanding culture where we value to have fun together as we build a world class company with a premium brand. We strongly believe and therefore offer our employees freedom and trust, coaching leadership and strong individual development. This is the the key to our success.

  • Strong career development

  • Continuous change

  • Challenging fast-paced environment

  • Smart & passionate colleagues

  • International opportunities

  • Work life balance

  • Customer focused world-class company

Behind the scenes at Profoto

At Profoto we have high standards and only hire the best. We invest heavoly in the development of our people to ensure we are an employer of choice for those who value professional development and continuous challenges. 

Already working at Profoto?

Let’s recruit together and find your next colleague.

email
@profoto.com